- DATA PROCESSING FOR ORDER PROCESSING 7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are used, we will inform you about this explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.
7.2 Use of payment service providers (payment service providers)
- Paypal When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered - "purchase on account" or "installment payment" via PayPal, we pass your payment data on to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") as part of the payment processing. The transfer is made in accordance with Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
For payment methods such as credit card via PayPal, direct debit via PayPal, or – if offered - "purchase on account" or "installment payment" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be transferred to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal's legitimate interest in determining your ability to pay. PayPal will use the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit assessment may contain probability values (so-called score values). If score values are included in the result of the credit assessment, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further information on data protection, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
- IMMEDIATELY If you choose the payment method "IMMEDIATELY", the payment processing will be carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "IMMEDIATELY"), to whom we will forward the information you provided during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of processing the payment with the payment service provider SOFORT and only to the extent necessary for this purpose. For further information on the data protection regulations of IMMEDIATELY, please visit the following website: https://www.klarna.com/sofort/datenschutz
- CONTACT FOR EVALUATION REMINDER Own evaluation reminder (no dispatch by a customer evaluation system)
We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided that you have given us your express consent to do so during or after your order in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time by sending a message to the data controller responsible for data processing.
- USE OF SOCIAL MEDIA: SOCIAL PLUGINS 9.1 Facebook plugins with Shariff solution Special additional customs clearance costs and/or import duties are not included in the price and are the responsibility of the customer.
Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only embedded in the page using an HTML link. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is yet established with the servers of Facebook. When you click on the button, a new browser window opens and calls up the Facebook page where you can interact with the plugins there (possibly after entering your login data).
Facebook Inc., based in the USA, is certified under the US-EU Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.
For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and privacy settings, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php
9.2 Google+ plugins as a Shariff solution
Our website uses so-called social plugins ("plugins") of the social network Google+, which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only embedded in the page using an HTML link. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is yet established with the servers of Google+. When you click on the button, a new browser window opens and calls up the Google+ page where you can interact with the plugins there (possibly after entering your login data). Google LLC, based in the USA, is certified under the US-EU Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.
For the purpose and scope of data collection and the further processing and use of data by Google, as well as your rights and privacy settings, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/
9.3 Instagram plugin as a Shariff solution
Our website uses so-called social plugins ("plugins") of the online service Instagram, which is operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only embedded in the page using an HTML link. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is yet established with the servers of Instagram. When you click on the button, a new browser window opens and calls up the Instagram page where you can interact with the plugins there (possibly after entering your login data). Instagram LLC, based in the USA, is certified under the US-EU Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.
For the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights and privacy settings, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/
- ONLINE MARKETING 10.1 DoubleClick by Google
This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").
DoubleClick uses cookies to display ads relevant to users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. Google collects information about which ads are displayed in which browser via a cookie ID and can thus prevent these ads from being displayed multiple times. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 Para. 1 lit. f GDPR.
In addition, DoubleClick can use cookie IDs to record conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later visits the advertiser's website with the same browser and makes a purchase there. According to Google, DoubleClick cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating DoubleClick, Google receives the information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will obtain and store your IP address.
If you do not wish to participate in this tracking process, you can prevent cookies for conversion tracking from being set by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, whereby this setting will be deleted if you delete your cookies. Alternatively, you can inform yourself about setting cookies and make settings for this purpose by visiting the Digital Advertising Alliance website at www.aboutads.info. Finally, you can set your browser to notify you when cookies are set and decide on a case-by-case basis whether to accept them or exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
Google LLC, based in the USA, is certified under the US-EU Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.
For more information on the privacy policy of DoubleClick by Google, please visit the following website: https://www.google.de/policies/privacy/
10.2 Use of Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the Google AdWords service to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. We pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an ad served by Google AdWords. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie through your Internet browser under User Preferences. You will then not be included in the conversion tracking statistics. We use Google AdWords because of our legitimate interest in targeted advertising in accordance with Art. 6 para. 1 lit. f GDPR.
Google LLC, based in the USA, is certified under the US-EU Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.
For more information on Google's privacy policy, please visit the following website: https://www.google.de/policies/privacy/
You can permanently deactivate cookies for ad preferences by preventing them from being set by your browser software or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=en
Please note that certain features of this website may not be available or only to a limited extent if you have disabled the use of cookies.
- WEB ANALYSIS SERVICES Google (Universal) Analytics
- Google Universal Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address, which is truncated by Google Analytics prior to its storage to ensure anonymization and exclude direct personal reference) will be transmitted to and stored by Google on servers in the United States. This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by truncation and excludes direct personal reference. By means of this extension, Google truncates your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en Alternatively to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie, which will prevent future collection by Google Analytics within this website (this opt-out cookie works only in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again): Disable Google Analytics Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU. This website also uses Google Analytics for a cross-device analysis of visitor traffic conducted through a user ID. Upon your initial visit to the site, a unique, permanent, and anonymized ID is assigned to you, which is set across multiple devices. This allows interaction data from different devices and sessions to be assigned to a single user. The user ID does not contain any personally identifiable information and does not transmit such information to Google. You can object to the collection and storage of data via the user ID at any time with future effect. To do this, you must deactivate Google Analytics on all systems you use, for example, in another browser or on your mobile device. You can deactivate this feature using a Google browser plugin (https://tools.google.com/dlpage/gaoptout?hl=en). Alternatively, to browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent future collection by Google Analytics within this website (this opt-out cookie works only in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again): Disable Google Analytics Further information about Universal Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376
- RETARGETING / REMARKETING / REFERRAL ADVERTISING Facebook Custom Audience via Pixel Method This website uses the "Facebook Pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With the explicit consent, this enables the tracking of user behavior after they have viewed or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and may help to optimize future advertising measures. The data collected is anonymous to us, therefore providing no inference to the identity of users. However, Facebook stores and processes the data, enabling a connection to the respective user profile and allowing Facebook to use the data for its own advertising purposes in accordance with Facebook's data usage policy (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to place ads on and off Facebook. For this purpose, a cookie may also be stored on your computer. These processing operations are only carried out with the explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent to the use of the Facebook Pixel may only be given by users who are older than 13 years. If you are younger, we ask you to seek permission from your legal guardians. Facebook Inc., based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU. To deactivate the use of cookies on your computer, you can adjust your internet browser settings to prevent cookies from being stored on your computer in the future or to delete cookies already stored. However, deactivating all cookies may result in some functions on our websites not being able to be executed. You can also deactivate the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: https://www.aboutads.info/choices/
Google AdWords Remarketing Our website uses the functions of Google AdWords Remarketing, which allows us to advertise this website in Google search results as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising based on a pseudonymous cookie ID and the pages you have visited. The processing is based on our legitimate interest in optimal marketing of our website in accordance with Art. 6 para. 1 lit. f GDPR. Further data processing only takes place if you have consented to Google linking your Internet and app browsing history with your Google account and using information from your Google account to personalize ads you see on the web. If you are logged in to Google during your visit to our website in this case, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form target groups. You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/ Alternatively, you can obtain information about setting cookies and make settings for this purpose from the Digital Advertising Alliance at the following Internet address: www.aboutads.info.
Finally, you can configure your browser to inform you about the setting of cookies and to individually decide on their acceptance or to exclude the acceptance of cookies for specific cases or in general. If cookies are not accepted, the functionality of our website may be limited. Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU. For further information and privacy policies regarding advertising and Google, you can view them here: Google Policies on Technologies and Ads.
- RIGHTS OF THE DATA SUBJECT 13.1 The applicable data protection law grants you comprehensive rights as a data subject (information and intervention rights) with regard to the processing of your personal data, which we hereby inform you about:
Right to information according to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved, the scope and intended effects of such processing, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR in the event of the transfer of your data to third countries;
Right to rectification pursuant to Art. 16 GDPR: You have the right to immediate rectification of incorrect data concerning you and/or completion of incomplete data stored by us;
Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data if the conditions of Art. 17 (1) GDPR are met. However, this right does not exist, in particular, if the processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data contested is being verified, if you refuse the erasure of your data because of inadmissible data processing and instead request the restriction of the processing of your data, if you need your data for the establishment, exercise or defense of legal claims, after we no longer need this data after achieving the purpose, or if you have objected to reasons of your special situation, as long as it is not yet clear whether our legitimate reasons prevail;
Right to information pursuant to Art. 19 GDPR: If you have exercised your right to rectify, erase or restrict the processing, the data controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed about this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller, insofar as this is technically feasible;
Right to revoke consent given pursuant to Art. 7 (3) GDPR: You have the right to revoke consent once given to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent until the revocation;
Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
13.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
- DURATION OF STORAGE OF PERSONAL DATA The duration of the storage of personal data is based on the respective statutory retention period (e.g. commercial and tax retention periods). After the expiry of the period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in continuing to store them.